- Sharon ClarkeAsked on November 10, 2015 at 05:40 PM
Aweber recommended you to me. They said you could help us with our situation.
I am involved in a business called Elite Options. There are 4 methods of payments available for the participants to choose from namely paypal, bank to bank transfer (bank wire), postal money order or direct payment (not online payment) through Wells Fargo. Their website is blessingsgalore4all.com. You can take a look at the form which was set up with Aweber to get a better sense of what we are looking for. I could not do a screenshot because the form is too long.
The way it is set up is awkward to say the least. The participant fills out his/her personal information and method of payment. Once that is complete, they submit the form and a confirmation email is sent to the participant's email confirming that the information has been received. Now, since Aweber does not provide a field where a copy of the receipt can be downloaded as a proof of payment, the participant must send the proof of payment as an attachment in a separate email (they can text in the receipt as well) to the head of the organization. She then confirms payment on a database she has prepared on each of the members.
This is a two parter operation. Would it be possible to totally automate this so that the system processes and confirms payments as well as list the members on a database with details of their payment in one operation?
Right now, the head of the organization has to confirm each proof of payment coming in through her email. It is a monumental task as you can well imagine which is going to become worse as membership increases. Already she pulling all nighters to process everyone. It is going to get to the point that she won't be able to handle it.
I know there is an easier way of doing this. I just hope you have a solution. If you can assist us with the form and connecting this form to Aweber that would be great. Also, if there is a fee, please let me know. It is worth it if the operation is made virtually "hands free" once it is set up.
If you can help or know of anyone who can help, it would be greatly appreciated. Could you let me know as soon as possible.
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- JotForm SupportWelvinAnswered on November 10, 2015 at 10:23 PM
I'm currently assigned to your first thread which has the same inquiry. I will be posting my reply there in a moment.