What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My form - not formatting correctlyAsked by kristalangmartin on November 10, 2015 at 08:47 PM
Hi there -
On my pre-call prep form, I'd like to please have the "Thank you" at the very beginning be one word and to not have a huge space between the "t" and the "h". Is it also possible to please make the "submit" button larger? I would like the font along the left side to please be made one size larger. When I update it in the designer, though, it doesn't apply it to the page.
Thanks for your time and help!
Thank you for contacting us! It seems like the problem is the custom CSS code is conflicting with your current theme being used.
I cloned your form and made edits on it, here's my cloned form: https://form.jotform.com/53141309081951?. You can clone it and see how I set it up. Here's a guide on how to clone my form: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
Things that I changed:
1. If you have copied and pasted the text in the "Text" field from a Word document, then the formatting might have tied on it. You need to re-copy the text, paste it on a notepad, copy it again and paste it in your "Text" field.
2. I edited the custom CSS code to increase the size of the text labels and I also changed the CSS selector on the submit button.
Let us know if you have questions on it or you need more assistance.