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    My form - not formatting correctly

    Asked by kristalangmartin on November 10, 2015 at 08:47 PM

    Hi there -


    On my pre-call prep form, I'd like to please have the "Thank you" at the very beginning be one word and to not have a huge space between the "t" and the "h".  Is it also possible to please make the "submit" button larger?  I would like the font along the left side to please be made one size larger.  When I update it in the designer, though, it doesn't apply it to the page.


    Thanks for your time and help!


    Page URL:

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    JotForm Support

    Answered by Charlie on November 11, 2015 at 03:47 AM

    Thank you for contacting us! It seems like the problem is the custom CSS code is conflicting with your current theme being used.

    I cloned your form and made edits on it, here's my cloned form: https://form.jotform.com/53141309081951?. You can clone it and see how I set it up. Here's a guide on how to clone my form: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Things that I changed:

    1. If you have copied and pasted the text in the "Text" field from a Word document, then the formatting might have tied on it. You need to re-copy the text, paste it on a notepad, copy it again and paste it in your "Text" field.

    2. I edited the custom CSS code to increase the size of the text labels and I also changed the CSS selector on the submit button.


    Let us know if you have questions on it or you need more assistance.