How do I delete pictures?

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    Asked on January 23, 2012 at 09:38 PM

    I uploaded some pics to insert in my forms and some of them were the wrong size... I changed the size and uploaded those and want to delete the other ones... but I don't see anywhere that allows me to do that... how do I access my photos?

  • Profile Image
    Answered on January 23, 2012 at 10:16 PM

    Unfortunately, this isn't currently possible. However, a request for this functionality was submitted to our developers some time back.

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    Answered on February 27, 2013 at 07:46 PM

    In the template form I started to customise the order form best deal health products which has some of the features I want to use for my customer.  I can edit text but can't seem to delete the product visuals eg. Green Barley Juice obviously I don't want to feature these images.

    Could you please advise either how I can create a similar order form have a tick box combined with qunatity drop down or how to delete these images - thanks in anticipation. 

  • Profile Image
    Answered on February 27, 2013 at 08:41 PM


    To replace the images, open the Payment Wizard:

    When the wizard loads, click Next > Next > Click the product whose image you wish to change:

    For instance, if you insert the URL into the box and save the product, you'll see a couple of cherries in place of the former image


    Please be advised that it's now possible to delete images by clicking the button indicated below:

    A popup will warn you that once the image is deleted, it will no longer appear on any form on any form which formerly displayed it. So, delete with care!

  • Profile Image
    Answered on March 01, 2013 at 02:42 AM
    Hi abajan or jotform team,
    Still cant are not able to find how I can delete a picture/image from an
    existing template such as order form template (Best Deal Health Products)
    wish to use this as my starting point but need to delete the small images
    (not replace) such as Green Barley Booster image on left hand side can you
    please advise best way!
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    Answered on March 01, 2013 at 04:35 AM


    The guide given by my colleague Abajan will help you remove the product images of that clone form. Please kindly re-check.

    But I guess you have remove them already? I've check your form and can't see the product images there. Let us know if you need any further assistance.


  • Profile Image
    Answered on March 01, 2013 at 04:44 AM


    To remove the image, instead of substituting a different image URL, just remove the existing URL and leave the box blank. Do the same which each product and save the changes when done.