What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My customers upload didn't upload/sync to my dropbox

    Asked by yourlifemydesign on November 11, 2015 at 09:39 AM

    Hello,

    My customer submitted his form, it did not sync to my dropbox. Is there a way to push this through and make it sync? I see it inside of JotForm but not in my dropbox. 

    This has happened several times. 

    What is the fix?

    thank you,

    Lali

    Page URL:
    http://yourlifemydesign.com/upload

    dropbox JotForm hello and
  • Profile Image
    JotForm Support

    Answered by Kiran on November 11, 2015 at 10:53 AM

    We had a temporary issue with DropBox integration but it was identified quickly and fixed as well. I've tested the DropBox integration now and it is working fine. Could you please check by submitting the form once again and see if it appears in DropBox? It should be working fine now. Please get back to us if the issue still persists. We will be happy to take a look again.

    Thanks!