What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't get conditions screen to load

    Asked by murphyspecialevents on November 11, 2015 at 10:43 AM

    on my fall frenzy form I can't get the conditions options to load I click on it and nothing happens. I have cleared my cache and tried on a few computers.

    can't cache and click
  • Profile Image

    Answered by mflanagan on November 11, 2015 at 10:44 AM

    I am having the same problem with all my forms. 

  • Profile Image
    JotForm Support

    Answered by mert on November 11, 2015 at 11:32 AM

    Hi everyone,

    Firstly, sorry for the inconvenience. We had a temporary problem on "Conditions"; but the problem is fixed now.

    Please, try to open "Conditions" again and if the problem is still there, please let us know.

     

    Thanks for your understanding.

  • Profile Image

    Answered by mflanagan on November 11, 2015 at 11:34 AM

    I am still not able to access the conditions screen.  Furthermore, when I click on the Conditions button (or any other way to get there) it freezes the screen completely.  I have to refresh to get it back to where I can scroll.  

    I know you are working on it, but just wanted you to know what I am experiencing.

  • Profile Image
    JotForm Support

    Answered by BJoanna on November 11, 2015 at 01:25 PM

    @mflanagan

    I saw that you opened separate thread regarding this issue. Please see an answer provided by my colleague on that thread.  

    http://www.jotform.com/answers/702592