What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not able to submit form, when I press send it does nothing.

    Asked by cinedhoy on November 11, 2015 at 12:31 PM

    Hello, my form not finish sending . When I press send it does nothing.

     

    Page URL:
    https://www.selloseguro.com/sitios-web-seguro/certificados.html

    hello
  • Profile Image
    JotForm Support

    Answered by BDAVID on November 11, 2015 at 02:10 PM

    I just did a submission test on your form, and when I hit the submit button, it went through without a problem:

    You might like to embed your form again using the Iframe embedding method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Before you embed the Iframe  code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the iFrame part in your webpage, example:

    This should prevent the form from conflicting with any code in your site. Let us know if you need more help, we will be glad to assist you.

  • Profile Image

    Answered by cinedhoy on November 11, 2015 at 02:12 PM

    Si muchas gracias, el error estaba en la forma de pago que tenia. Estaba con Paypal Pro, lo cambia a Paypal normal y funcionaba correctamente.

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    JotForm Support

    Answered by BJoanna on November 11, 2015 at 03:20 PM

    On behalf of my colleague, you are welcome.

    Feel free to contact us if you have any other questions.