- pmplist15Asked on November 11, 2015 at 12:40 PM
I've tried all the suggestions you have for how to get a simple email notification of a subscriber, but to no avail. Surely it can't be this difficult, particularly when I'm using a template! Any help would be gratefully appreciated.
- JotForm SupportBDAVIDAnswered on November 11, 2015 at 02:19 PM
Your email address used for submission notifications is not in bounce list. I checked our mail logs and they show good delivery:
I would suggest you to use use firstname.lastname@example.org instead, as the Sender E-mail.
In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "email@example.com" sender.
- pmplist15Answered on November 11, 2015 at 02:24 PM
Thanks... Yesterday it was working for a while, then I noticed that my notifications were getting filtered to my spam folder. I sorted that out, but for some reason today, they started to get caught by my spam filter again. I'll get in touch with my hosting service to find out what I can do about that.
I very much appreciate your attention to this. I think it's finally working for me!
- JotForm SupportBDAVIDAnswered on November 11, 2015 at 03:26 PM
Glad to know that, if you need anything else please open a new thread, we will be glad to assist you.