What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need help getting my form and theme to link together

    Asked by umphotography on November 11, 2015 at 01:44 PM
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    JotForm Support

    Answered by beril on November 11, 2015 at 03:08 PM


    As far as I understand from your thread, you are not able to see the theme when you click on the link.

    I am able to see your theme on my side.

    Could you please provide us more details of your concern?  This will help us better analyse the problem.

    I look forward to hearing from you soon.

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    Answered by umphotography on November 11, 2015 at 04:41 PM

    I am wanting the Teal Christmas and am unable to get it in here


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    JotForm Support

    Answered by Mike_G on November 11, 2015 at 05:45 PM

    I see what you mean, it seems that the theme was not completely applied to your form. The background image is missing. I have cloned the form and tried on the theme and got the same result as yours. 

    I have consulted the owner of the Teal Christmas Theme and we will notify you as soon as we got any updates. 

    Thank you.