What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Integration to Dropbox failed

    Asked by globalgenesis on November 11, 2015 at 02:51 PM

    Hi,

    My form was build with upload file button and my dropbox was authenticated. However, I try a few submission, my dropbox still haven't reflect the path and file wasn't uploaded accordingly.

    Page URL:
    http://www.jotform.com//?formID=53138187282459

    dropbox and TRY a
  • Profile Image
    JotForm Support

    Answered by BDAVID on November 11, 2015 at 03:55 PM

    We appreciate you are letting us know about this, we have received other reports about this issue, and we have informed our developers. You will be notified via this thread when this gets fixed. 

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 12, 2015 at 09:44 AM

    @globalgenesis

    The problem by caused by a recent update, but it has been rectified yesterday.

    We apologize for any inconveniences caused. Please do let us know if there is anything else you need help with. 

  • Profile Image

    Answered by globalgenesis on November 12, 2015 at 09:45 PM
    thanks a mill
    Sent from Outlook
    ...