What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I cancel the monthly subscription at any point?

    Asked by wilsonwebdesigner on November 11, 2015 at 03:46 PM

    I am only going to need my form until the end of November, so if I upgraded for the rest of this month, could I cancel it after that point?


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    JotForm Support

    Answered by Mike_G on November 11, 2015 at 05:03 PM

    Yes, you can cancel your plan anytime you wish to. Say you upgraded to a monthly subscription this month and paid for it already, if you don't want to continue it next month, you can cancel your subscription right before the next month's cycle. Or, you can also contact us during your cycle to cancel your subscription so it won't continue for next month.

    Thank you.