form does not clear new submission count

  • ValdezMAR15
    Asked on November 11, 2015 at 7:09 PM

    Even though I view all my submissions when I go back to My Forms it still show one new submission.

  • Kiran Support Team Lead
    Replied on November 11, 2015 at 10:17 PM

    I've fixed the submission count for your JotForm titled "Feedback Form". It should be displaying 0 new submissions now. Please check and let us know if you need any further assistance. We will be happy to help.

     

  • ValdezMAR15
    Replied on November 11, 2015 at 11:48 PM

    Thank you, everything is fine now.