What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    form does not clear new submission count

    Asked by ValdezMAR15 on November 11, 2015 at 07:09 PM

    Even though I view all my submissions when I go back to My Forms it still show one new submission.

    new submission My Forms Submissions all
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    JotForm Support

    Answered by Kiran on November 11, 2015 at 10:17 PM

    I've fixed the submission count for your JotForm titled "Feedback Form". It should be displaying 0 new submissions now. Please check and let us know if you need any further assistance. We will be happy to help.

     

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    Answered by ValdezMAR15 on November 11, 2015 at 11:48 PM

    Thank you, everything is fine now.