How can I fix a problem with editing a form?

  • ComplianceChief
    Asked on November 11, 2015 at 11:10 PM

    Hello Jotform,

    A client made a submission into IDTA's Marketing Material Review form.

    Completed it correctly in total & submitted it.  We could see all the entries made correctly.

    Then when we edited it, the entry to  Q2.4 ( the widget question ) was missing.

    Therefore we were unable to complete the Office Only Section & re-submit without manually re-entering the clients answer to Q2.4.

    Can you fix this?

    Thanks

    Lisa

    P.S  This form seems to be problematic!!!???

  • Sammy
    Replied on November 12, 2015 at 6:48 AM

    Hello Lisa,

    I checked a sample submission using a cloned copy of your form it appears when you try to edit the submissions the location field is not automatically populated with the previously entered value.

    AS a workaround you can add a second text-field that will take the value from the location widget and populate it to the text-field, you will then make this text-field mandatory and read-only so that the user will be required to type location in the normal field to allow population of the second input.

    How can I fix a problem with editing a form? Image 1 Screenshot 40

    How can I fix a problem with editing a form? Image 2 Screenshot 51

    How can I fix a problem with editing a form? Image 3 Screenshot 62

    Kindly let me know if this will be practical for you.

    Here is sample of you cloned form with the proposed solution

    https://form.jotform.com/53152883271961