How can I fix a problem with editing a form?

  • Profile Image
    ComplianceChief
    Asked on November 11, 2015 at 11:10 PM

    Hello Jotform,

    A client made a submission into IDTA's Marketing Material Review form.

    Completed it correctly in total & submitted it.  We could see all the entries made correctly.

    Then when we edited it, the entry to  Q2.4 ( the widget question ) was missing.

    Therefore we were unable to complete the Office Only Section & re-submit without manually re-entering the clients answer to Q2.4.

    Can you fix this?

    Thanks

    Lisa

    P.S  This form seems to be problematic!!!???

  • Profile Image
    Sammy
    Answered on November 12, 2015 at 06:48 AM

    Hello Lisa,

    I checked a sample submission using a cloned copy of your form it appears when you try to edit the submissions the location field is not automatically populated with the previously entered value.

    AS a workaround you can add a second text-field that will take the value from the location widget and populate it to the text-field, you will then make this text-field mandatory and read-only so that the user will be required to type location in the normal field to allow population of the second input.

    Kindly let me know if this will be practical for you.

    Here is sample of you cloned form with the proposed solution

    https://form.jotform.com/53152883271961