What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    A few of the label boxes have a thick line around them rather than the nice thin line.

    Asked by GodsSongBird on November 12, 2015 at 03:35 AM
    A new issue has come up that I don't seem to be able to solve. A few of the label boxes have a thick line around them rather than the nice thin line. Please assist. Thank you.
    CSS border box shadow inject custom css designer
  • Profile Image
    JotForm Support

    Answered by beril on November 12, 2015 at 04:12 AM

    Hi again,

    i think you mention about shadows around the text box.

     

    We would appreciate it if you could add the CSS code below?

    .form-textbox, .form-textarea, .form-radio-other-input, .form-checkbox-other-input, .form-captcha input {

      box-shadow: none !important;

        }

    I hope it will work.

    If you require any further information, feel free to contact us. We will be happy to assist you.

  • Profile Image

    Answered by GodsSongBird on November 12, 2015 at 12:41 PM

    Hi Beril. Thank you for the code. I inserted it and I'm still getting the shadow. Did I insert it incorrectly?

    Thanks again. Clairdee

  • Profile Image
    JotForm Support

    Answered by Mike_G on November 12, 2015 at 03:18 PM

    Using the codes given by my colleague, beril,

    can you try to replace this:  box-shadow: none !important;

    with this: border: 1px solid #A9A9A9 !important;

    So it will be:

    .form-textbox, .form-textarea, .form-radio-other-input, .form-checkbox-other-input, .form-captcha input {

    border: 1px solid #A9A9A9 !important;

    }

    You can also add the codes using this guide: How-to-Inject-Custom-CSS-Codes

    As for the result, you can check this clone form: https://form.jotform.com/53155319161956

    Thank you.

     

  • Profile Image
    JotForm Support

    Answered by BDAVID on November 12, 2015 at 05:54 PM

    @GodsSongBird, for some reason your response came empty, if you need more help, please load this link thread in your browser and reply: http://www.jotform.com/answers/703159

  • Profile Image

    Answered by GodsSongBird on November 12, 2015 at 06:56 PM

    Hello BDavid. My previous response simply expressed my gratitude for the excellent support and prompt responses. Everything worked out perfectly. Thank you again.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 12, 2015 at 10:32 PM

    Hello @GodsSongBird,

    Thanks for the good words.

    On behalf of my collegues, you are welcome,we are glad to know your issue is solved now.

    If you have more questions, feel free to contact us.

    Regards.