What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Could you please indicate the form that you are having this issue. The only reason you would be getting a blank email would be if you have enabled the HIDE EMPTY FIELDS option in the preference section and your users did not fill in the form.
If you are still having this issue, please let us know the form so we can take another look.