What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms suddenly stopped working!!

    Asked by sbrake on January 24, 2012 at 10:10 AM

    I paste code into Muse and get a smaill purple box.

     

    It was working yesterday

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    Answered by AtacanC on January 24, 2012 at 01:42 PM

    We apologize for your inconvenience. Are you still experiencing the said issue? What does the error message say?

    Thanks for your cooperation and understanding.

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    JotForm Founder

    Answered by aytekin on January 24, 2012 at 02:26 PM

    Can you post a screenshot of the error?

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    Answered by sbrake on January 25, 2012 at 09:12 AM

    Its not an error message. The form does not show up in Muse and consequently Safari. On Monday I would paste the code and immediately see the form in Muse and now I get a small thin purple box that says HTML in it.

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    Answered by fxr on January 25, 2012 at 10:13 AM

    What is the exact code you have been trying to paste into Muse?

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    Answered by sbrake on January 25, 2012 at 10:31 AM

     

    <script type="text/javascript" src="//form.jotform.com/jsform/20243802595"></script>

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    JotForm Support

    Answered by Mike_T on January 25, 2012 at 07:22 PM

    We are sorry for the inconveniences caused.

    Your account was blocked by our anti-phishing filter, that is why your forms were not accessible. We have reactivated your account and whitelisted your forms.

    Please note that JotForm is not designed for login forms, and we would like to recommend you to avoid creating such forms, so that your JotForm account will not be autosuspended again.

    Thank you for using our services!

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    Answered by sbrake on January 26, 2012 at 10:18 AM

    Thanks! What do you mean by login forms?

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    Answered by fxr on January 26, 2012 at 12:33 PM

    You have a form : 'employee login' 

    What is that for? 

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    Answered by sbrake on January 26, 2012 at 05:26 PM
    To login to an download page on the site that is otherwise invisible.
    Sam