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    When inputting data into jotform it is opening a different page

    Asked by jimzaspelva on November 12, 2015 at 08:30 AM

    Once you start to type data into the form it opens up a new page leaving the EZ Homes website and going to a different website.

    Page URL:
    www.ezhomespa.com

    JotForm different a and start
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    JotForm Support

    Answered by KadeJM on November 12, 2015 at 12:06 PM

    According to your issue above I see you have a problem where you get redirected to another page after attempting to enter data into your jotform.

    If I am not mistaken I found this form here https://www.jotform.com/form/12704236556 which you have embedded into your Apply Now Page.

    If you try your form by itself it works normal and does not redirect.

    However, I can confirm that this does happen on your website though if the form is clicked on but I also noticed that I don't have to click on the form as I can click anywhere outside of the form area and the problem still occurs.

    This means that you've either embedded it in the wrong place or there is a conflict which is causing an issue between your site and the form.

    I would first suggest trying to re-embed your form via an iframe code which prevents most conflicts to see if that will help to resolve the issue. If not, then please let us know.

    Your Embedded Form:

     

    Your Form by Itself: