What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment form options

    Asked by Farran  on November 12, 2015 at 10:13 AM

    Hi there,

    Working on this order form and the one site won’t let me add payment options or photos until I upgrade to a paid one (which I will do if the other one doesn’t work).. but this is the one I’m working on. It just doesn’t make sense because it lets people pick their options but once you put the paypal info at the bottom it makes you select items at the bottom and then there’s no option to select size or anything so I’m totally confused.

    Please have a tech contact us, Wanted to get everything loaded onto the free version to see if it is the right platform but are limited.

    Maybe if someone calls we can go over details.


    Farran 1.204.761.0679



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    JotForm Support

    Answered by BJoanna on November 12, 2015 at 12:52 PM

    Thank you for contacting us.

    We don not have phone support available, but we will do our best to help you here on forum.

    I have checked your email address and I found account with username farran and there you have one form. 

    I saw that you have added PayPal payment option to sell products. Inside of this guide you can find out how to add options to Payment Forms: http://www.jotform.com/help/225-How-to-add-options-to-Payment-Forms 

    If you want to add images next to your products then you need to add URL of image inside of Product Details. I would suggest you to add images that are https, considering that form are also loaded on https.

    Hope this will help. Let us know if you need further assistance.