What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to have my form on my mobile site as well as the full site but it does not show properly

    Asked by RobertShairp on November 12, 2015 at 10:32 AM

    my form is at "https://form.jotformeu.com/jsform/53052821241343" when I test in my mobile site it does not come up properly.


    If you shrink the browser you will see what I mean.

    Page URL:

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    JotForm Support

    Answered by BJoanna on November 12, 2015 at 01:21 PM

    I have checked URL of website you provided and your form is not showing on my desktop. After that I have checked source of your website and i found that form is embedded in  div class="xr_noreset " and that your embedded code has a width and height set to 100%, so it is inheriting width and height form element xr_noreset. Also that element is loading trough JavaScript only when size of the page is less than 700px.


    I would suggest you to re-embed your form with iFrame code and remove this kind of embedding where you are loading div element that already contains script with external script code. 

    Hope this will help. Let us know if you need further assistance.