What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mobile Form: Phone field width issue

    Asked by 2020autoglass on November 12, 2015 at 12:09 PM

    This form looks great on a computer, but on my iPhone 6 Plus the phone field does not work with masking.

    Also, is there a way to have different "padding" or left/right/top/bottom margins on the mobile than on the desktop?

    http://demo2.mysitetracking.com/contact/

    Page URL:
    http://demo2.mysitetracking.com/contact/

    mobile form Mobile phone field
  • Profile Image

    Answered by Ben on November 12, 2015 at 02:18 PM

    I took a look at your website, but it seems to be behind the HTTP authorization page, not allowing us to see the form and how it is embedded.

    Can you please make it accessible or give us a bit more details in regards to the issue for us to be able to assist you properly?

  • Profile Image

    Answered by Matt on November 12, 2015 at 02:24 PM

    Sorry, the authorization is 55555 and 55555

  • Profile Image
    JotForm Support

    Answered by Mike on November 12, 2015 at 04:52 PM

    I have added a @media CSS rule to fix the Phone field width issue.

    The form seems to be better on the mobile devices now.

    If there are any other issues, please let us know.

  • Profile Image

    Answered by 2020autoglass on November 13, 2015 at 11:07 AM

    Excellent, that fixed the contact us form. Can we do the same on the Clone of Get Glass form?

  • Profile Image

    Answered by 2020autoglass on November 13, 2015 at 11:18 AM

    Never mind, copy and paste seemed to work just fine. Thanks!

  • Profile Image

    Answered by victor on November 13, 2015 at 12:33 PM

    On behalf of my colleagues, you are very welcome. If you have other questions or issues, please let us know. We will be glad to assist.

    Have a great day.