What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Downgrading.

    Asked by kriswhipple on January 24, 2012 at 11:06 AM

    Hello!

     

    I currently have the $9.95/mo plan and need to downgrade to the free plan for now.

     

    Cannot seem to find a way to do this online.  Found how to upgrade, but need to downgrade asap.

     

    Thank you,

     

    Kris

  • Profile Image

    Answered by fxr on January 24, 2012 at 03:18 PM

    Hello Kris, 

    That subscription has been canceled for you now. You wont be charged again. 

    Please let us know if you have any other questions or concerns. 

    Thanks.