What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot access form.

    Asked by fmesstaff on November 12, 2015 at 02:38 PM

    I can access the website www.jotform.com but when i try to view the form i created, the connection resets and gives me an error:

    "Unable to connect, Firefox can't establish a connection to the server at form.jotform.com."


    I was able to view form just last week and now it wont open. We do have a content filter in place but when i bypass that filter it works fine i am able to view the form. Given mimimal access from filter it still wont let me view the form. PLEASE HELP!!!!

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    Answered by victor on November 12, 2015 at 05:14 PM

    If you are able to view forms when you disable the filter, that would mean this is the issue. Could you please indicate how you configured your content filter so we may better assist you.