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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google Captcha is Not Loading Properly

    Asked by rickselectronics on November 12, 2015 at 04:31 PM

    When I click, I'm Not a Robot, this is what I get. Is there a setting on my form or in the CSS that needs changed in order to let the Recaptcha box expand properly?


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    JotForm Support

    Answered by Kevin_G on November 12, 2015 at 07:20 PM


    Thank you for contacting us.

    I made some test and the only way to display the images of the captcha properly, is increasing the height, go to Designer and paste this CSS code : 

    #cid_11 iframe {

        height:495px !important;



    The height will be fixed, even when the images are not displayed, we will make further test to find a work around.

    Let us know if it works , if not , we will be glad to assist you.