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I'm not recieving submission emails to my main email addressAsked by GlobalWB on November 12, 2015 at 09:08 PM
I can no longer receive form submission emails to any address on my company's domain globalproperty.net.au, however it did work when I set the recipient to my gmail address.
I checked the bounce list and the company addresses I have been using aren't on there.
What else would cause emails not to be sent/received?
I have set the default settings so the sender is "Jotform" and the sender address is "firstname.lastname@example.org", this didn't help.
I did check the notification email alert of your form "Rental Application" and found that you have changed the recipient email address to email@example.com.
Please let us know the official email address on which you are not receiving the submission emails and we will take a look.
We will wait for your response.
Actually the problem seems to have fixed itself! All the test forms came through overnight to all the addresses we had tried. There must have been some delay, I just tried it and its now working.
thanks for your response anyway!
Thank you for your update. Please feel free to contact us if you need any further assistance. We would love to help.