- celebrationentertainmentAsked on November 12, 2015 at 09:49 PM
i am trying many time i don't receive any submissions to my email email@example.com
- SammyAnswered on November 13, 2015 at 03:48 AM
I checked the mentioned email and it is not in the bounce list.
However on checking the mail there appears to be some random failure when sending using the custom email
Kindly confirm that you are allowed to send emails using the mentioned email address in your mail server settings.
Also test using a different email address from the same domain to see if it sends successfully.
- celebrationentertainmentAnswered on November 13, 2015 at 01:51 PM
thank you but i fix that already after i send this massage
- JotForm SupportdavidAnswered on November 13, 2015 at 02:05 PM
Glad to hear things are now working. If there is anything else we can assist you with, let us know and we will be happy to help.