i don't receive the rental form to my email

  • celebrationentertainment
    Asked on November 12, 2015 at 9:49 PM

    i am trying many time i don't receive any submissions to my email info@celebrationentertainment.com

  • Sammy
    Replied on November 13, 2015 at 3:48 AM

    I checked the mentioned email and it is not in the bounce list.

    However on checking the mail there appears to be some random failure when sending using the custom email

    i dont receive the rental form to my email Image 1 Screenshot 20

     

    Kindly confirm that you are allowed to send emails using the mentioned email address in your mail server settings.

    Also test using a different email address from the same domain to see if it sends successfully.

  • celebrationentertainment
    Replied on November 13, 2015 at 1:51 PM

    thank you but i fix that already after i send this massage

     

  • David JotForm Support
    Replied on November 13, 2015 at 2:05 PM

    Glad to hear things are now working.  If there is anything else we can assist you with, let us know and we will be happy to help.