What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i don't receive the rental form to my email

    Asked by celebrationentertainment on November 12, 2015 at 09:49 PM

    i am trying many time i don't receive any submissions to my email info@celebrationentertainment.com

    Page URL:

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    Answered by Sammy on November 13, 2015 at 03:48 AM

    I checked the mentioned email and it is not in the bounce list.

    However on checking the mail there appears to be some random failure when sending using the custom email


    Kindly confirm that you are allowed to send emails using the mentioned email address in your mail server settings.

    Also test using a different email address from the same domain to see if it sends successfully.

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    Answered by celebrationentertainment on November 13, 2015 at 01:51 PM

    thank you but i fix that already after i send this massage


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    JotForm Support

    Answered by david on November 13, 2015 at 02:05 PM

    Glad to hear things are now working.  If there is anything else we can assist you with, let us know and we will be happy to help.