What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form fields not aligning properly on web page

    Asked by jflaherty on January 24, 2012 at 02:43 PM

    When I preview my form on JotForm, it looks clean and lined up perfectly but the form itself on my site is a jumbled mess.  I tried both the source code and iFrame embedding options and they both look the same.  Help!

    Page URL:
    http://studenthealth.dev.bayshoresolutions.com/nutrition-counseling/nu<br/>trition-questionnaire.aspx

    Screenshot
  • Profile Image

    Answered by jflaherty on January 24, 2012 at 02:46 PM

    This glitch I'm finding in IExplorer; it appears OK in Chrome.

  • Profile Image

    Answered by YCPITECH on January 24, 2012 at 02:46 PM

    You probably have the fields minimized, just enlarge them by clicking the properties on the form field. That should help!

  • Profile Image

    Answered by jflaherty on January 24, 2012 at 03:02 PM

    But the fields are being moved, not just up one line but several lines up.  And I want some minimized so they're next to each other.  This also wouldn't explain why Chrome displays it like the JotForm preview but IE is making it screwy.  Thanks for the suggestion though!

  • Profile Image

    Answered by fxr on January 24, 2012 at 05:11 PM

    Which version of IE? 

    As it does look fine in IE9:

  • Profile Image

    Answered by jflaherty on January 24, 2012 at 05:42 PM

    I have IE 9.0.8

    My screenshot does not look like yours though.  You can see in mine that some of the fields are out of place unlike what yours shows.

     

    (fxr-attaching user screenshot here)

  • Profile Image

    Answered by fxr on January 24, 2012 at 05:46 PM

    The plot thickens. 

    Can you send that screenshot to jotformsupport [at] gmail [dot] com (marking the subject with the title of the thread) or attach it to the forum thread directly as we are unable to see attachments when you use them when responding to forum post via email.

     

    Thanks. 

  • Profile Image

    Answered by fxr on January 25, 2012 at 11:14 AM

    I have added the screenshot to your forum post. 

    It is very odd that the form looks so different on the same version of the same browser. 

    --

    Can I ask you to try cloning the form and embedding the cloned form onto your website? just to try and rule out some kind of synching issue with a proxy server or something similar.

    I can't think of many other reasons why this would be happening. 

  • Profile Image

    Answered by jflaherty on January 25, 2012 at 05:54 PM

    A clone helped with some but I had to go with a long form because if I tried to merge fields on lines, it started to get screwy again.  I was hoping to not have such a long, scrolling page...oh well, at least it looks better than it was!  Thanks for your help.