Why are my forms disabled

  • Profile Image
    damo77
    Asked on November 13, 2015 at 09:23 AM

    I dont think i have done anything wrong, all my forms are in english

    i dont even know how long they have been disabled for..

    im very very dissapointed

    Jotform does not even have the decency to inform you that they disabled your forms 

    not even sure i want to continue with jotform after this, google forms might be the go from now on...

  • Profile Image
    Welvin
    Answered on November 13, 2015 at 10:47 AM

    Our apologies. I have just reactivated your account.

    You have been auto suspended and I think that is because of this form http://www.jotform.co/form/53161201290845. This form is asking for a Facebook ID and our system phishing filter is very strict to this kind of terms. Our system filter automatically scans forms and if you are caught asking this in the form, our phishing filter will auto suspend your account and increase the phishing rate in your form. You need to contact us for us to check and whitelist the form. This is a default for free accounts. Paid ones are manually checked by our form reviewers.

    We put it this way because the majority of the phishers are using this method to trick their potential victims. All forms that would ask this information together with a password field aren't allowed in Jotform. We will consider it as phishing which is against our Terms of Use.

    Your forms are good so nothing to worry about.

    Thank you for your kind understanding.