What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I pull the dollar amount from the payment field on my confirmation letter?

    Asked by adea on November 13, 2015 at 11:27 AM
    2.  I am using the payment widget for paypal on my form.  I am allowing the people to write in the amount they want to donate.  How do I pull the dollar amount from that widget on my confirmation letter?
    strip labels payment field
  • Profile Image
    JotForm Support

    Answered by Welvin on November 13, 2015 at 11:28 AM
  • Profile Image

    Answered by adea on November 13, 2015 at 11:58 AM

    Thanks so much.

  • Profile Image

    Answered by adea on November 13, 2015 at 12:26 PM

    One more question on this issue.  I want to be able to have a condition such that if the amount in the total field (part of the payment widget) is greater than 4999, then another field will be displayed.  Is this possible?  If not, then can I take the info in the total field and have it populate a hidden numeric field and then write a condition to have another field display dependent on the number in the hidden field?  I hope this makes sense.

     

    Carolyn

  • Profile Image
    JotForm Support

    Answered by david on November 13, 2015 at 01:34 PM

    If you use a number field, you can use greater than/less than conditions.  You would however need to use a number field, rather than the total from your payment field.  Payment field data cannot be used in conditional statements. 

    You could pass the value of the number field to your payment field, instead of capturing the value directly in the payment field:

    https://www.jotform.com/answers/595694-How-to-pass-field-data-to-payment-gateway