What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PDF creation not working

    Asked by concacafweb on November 13, 2015 at 11:54 AM

    Trying to create a few pdf versions of a few forms. the wait has been long and its only worked for 2 of 6 forms i needed pdfs for. I have attached a screenshot of an error message i am now receiving. i have tried creating pdfs on two different browsers already with the same result. 

    Screenshot
    message different create attached
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    JotForm Support

    Answered by BJoanna on November 13, 2015 at 01:04 PM

    Sorry for inconvenience this may caused you.

    I saw that you reported same issue a week ago on this thread http://www.jotform.com/answers/699729

    My colleague escalated this issue to our developers. One of our developers is assigned to your issue and that ticket is marked as urgent. 

    We will inform you on that thread once this issue is resolved.

    Thank you for your patience.