Issue with Form Saving Data

  • Profile Image
    Innovate2012
    Asked on November 13, 2015 at 12:06 PM

    We have set up a form that has been working pretty well, however recently we have a few issues regarding the form saving the data.  In other words, when some completes a portion of the form and goes back into their link, the data is no longer available.  

    Since we are not sure where the virtual forms are being stored, we are wondering if this can be troubleshooted or if you can advise how to resolve such issues.

    The registration form that we created to get started is:

    https://form.jotform.com/51235009157954

    The actual form (exam) is here:  

    https://form.jotform.com/51135050654143

    Your reply is most appreciated.

     

    Yvonne Williams

     

     

     

  • Profile Image
    victor
    Answered on November 13, 2015 at 01:29 PM

    I just reviewed your form, 51135050654143, and noticed that your last submission 2015-11-09 19:40:00. I also verified your email notification sends. It seems that the last one send out corresponds to this submissions.

    If you are still having issues please let us know and we will be glad to take another look.