What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't generate PDF form, 'Access Denied' Error...

    Asked by HSLaunch on November 13, 2015 at 12:08 PM
    Screenshot
    generate PDF can't
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    JotForm Support

    Answered by BJoanna on November 13, 2015 at 01:25 PM

    Sorry for inconvenience this may caused you.

    I have tried to create Fillable PDF form from your form http://www.jotform.us/form/53163939166160 and I was able to replicate mentioned issue. 

    Can you please confirm that you are unable to create Fillable PDF form from mentioned form? 

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

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    Answered by HSLaunch on November 13, 2015 at 01:48 PM

    No, this is either of the 'Clarity Assignmnet #2' forms... Neither of them would work for me.

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    JotForm Support

    Answered by BJoanna on November 13, 2015 at 01:51 PM

    Thank you for confirming. 

    We will update you via this thread once this issue is resolved.

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    Answered by HSLaunch on November 14, 2015 at 10:43 AM

    FYI: I was able to build a whole new form and get it to work.

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    JotForm Support

    Answered by Mike on November 14, 2015 at 05:56 PM

    Thank you for your update. The original ticket is still open in our system, so we will let you know if we have any news on this.

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    Answered by BeverlyMagley on November 30, 2015 at 12:12 PM

    http://www.jotform.com/answers/651214

     

    Clicking the above link takes me to my own page, not to the forum. I can save one form as PDF, but Access Denied for another. Cloning did not work.

     

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    JotForm Support

    Answered by BJoanna on November 30, 2015 at 01:30 PM

    @BeverlyMagley

    I have moved your question to separate thread and we will provide you an answer there shortly.

    http://www.jotform.com/answers/714450