Can't generate PDF form, 'Access Denied' Error...

  • Profile Image
    HSLaunch
    Asked on November 13, 2015 at 12:08 PM
  • Profile Image
    BJoanna
    Answered on November 13, 2015 at 01:25 PM

    Sorry for inconvenience this may caused you.

    I have tried to create Fillable PDF form from your form http://www.jotform.us/form/53163939166160 and I was able to replicate mentioned issue. 

    Can you please confirm that you are unable to create Fillable PDF form from mentioned form? 

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

  • Profile Image
    HSLaunch
    Answered on November 13, 2015 at 01:48 PM

    No, this is either of the 'Clarity Assignmnet #2' forms... Neither of them would work for me.

  • Profile Image
    BJoanna
    Answered on November 13, 2015 at 01:51 PM

    Thank you for confirming. 

    We will update you via this thread once this issue is resolved.

  • Profile Image
    HSLaunch
    Answered on November 14, 2015 at 10:43 AM

    FYI: I was able to build a whole new form and get it to work.

  • Profile Image
    Mike
    Answered on November 14, 2015 at 05:56 PM

    Thank you for your update. The original ticket is still open in our system, so we will let you know if we have any news on this.

  • Profile Image
    BeverlyMagley
    Answered on November 30, 2015 at 12:12 PM

    http://www.jotform.com/answers/651214

     

    Clicking the above link takes me to my own page, not to the forum. I can save one form as PDF, but Access Denied for another. Cloning did not work.

     

  • Profile Image
    BJoanna
    Answered on November 30, 2015 at 01:30 PM

    @BeverlyMagley

    I have moved your question to separate thread and we will provide you an answer there shortly.

    http://www.jotform.com/answers/714450