What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My JotForm link will not connect when clicked

    Asked by mhunte on November 13, 2015 at 02:52 PM

    People I send the link to are unable to connect to JotForm! The page says "connecting" or "redirecting to Jotform" and never loads.

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    Answered by victor on November 13, 2015 at 03:20 PM

    Can you please indicate of you are not able log into your account? or not able to view you form in your browser?

    We currently had a small hiccup in our servers. Our team quickly fixed the issue and you should be able to view your forms with no problems.

    Please let us know if you require further assistance.