What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Help! Received "The webpage is not available" message when using link

    Asked by Steve  on November 13, 2015 at 03:05 PM


    I have several forms that I use for customer requests. When the form link is keyed in, pasted to browser, the above error appears. The form link is not embeded.





    Page URL:

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    JotForm Support

    Answered by Kevin_G on November 13, 2015 at 03:31 PM

    Hi Steve,

    Thank you for contacting us.

    We apologise for the issue you are having.

    This is due to an issue we had earlier, but now is solved and your Form is working fine again : 

    Thank you for your understanding.


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    Answered by Steve  on November 13, 2015 at 04:22 PM

    Thank you, Kevin_G!