What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I tried to cancel my subscription and it says error canceling your subscription

    Asked by Remarkable on November 13, 2015 at 03:05 PM
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    JotForm Support

    Answered by david on November 13, 2015 at 03:28 PM


    I believe I already followed up with your other request here:


    I will cancel your subscription as per your request.

    If there is anything else we can help you with, let us know and we be happy to do so.