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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    404 Not Found when viewing the form from My Forms - View Form option

    Asked by mziemski on November 13, 2015 at 06:26 PM

    Hello -

    I modified one of my previous forms, and I can access it through a link.

     

    However, when I'm in JotForm.com, and click the "view form" option, I get a "file not found" error message...and the custom link function doesn't work at all.

     

    What happened?

     

    Thank you.

     

     

     

     

    Page URL:
    www.jotform.com

  • Profile Image
    JotForm Support

    Answered by Welvin on November 14, 2015 at 04:48 AM

    Our apologies. I was able to replicate this in your form. Here's the exact error message I get:

    The correct form URL is https://form.jotform.com/form/12373608728. You can also get the form URL in the form builder by simply clicking the "Preview" button:

     

     

    This thread is now forwarded to our developers. They should be able to check this further and fix it for you.

    Thanks

  • Profile Image
    JotForm Support

    Answered by paulsimpson on November 29, 2015 at 12:14 AM

    Hi

    This error has now been fixed. Apologies for any inconvenience caused.