404 Not Found when viewing the form from My Forms - View Form option

  • Profile Image
    Asked on November 13, 2015 at 06:26 PM

    Hello -

    I modified one of my previous forms, and I can access it through a link.


    However, when I'm in JotForm.com, and click the "view form" option, I get a "file not found" error message...and the custom link function doesn't work at all.


    What happened?


    Thank you.





  • Profile Image
    Answered on November 14, 2015 at 04:48 AM

    Our apologies. I was able to replicate this in your form. Here's the exact error message I get:

    The correct form URL is https://form.jotform.com/form/12373608728. You can also get the form URL in the form builder by simply clicking the "Preview" button:



    This thread is now forwarded to our developers. They should be able to check this further and fix it for you.


  • Profile Image
    Answered on November 29, 2015 at 12:14 AM


    This error has now been fixed. Apologies for any inconvenience caused.