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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I change the notifications so I can make the 'from' send send from

    Asked by Alamein on January 24, 2012 at 06:56 PM

    Can I change the notifications so I can make the 'from' send send from a specific email address? and the recipient be a specific address to? we have a support form that needs to have a specific 'from' email address so it is not spammed by our system. (the client puts their own email address in a field within the form...)



    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

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    JotForm Support

    Answered by liyam on January 24, 2012 at 10:31 PM

    Yes, for e-mail notifications, you can use the 'From' address' drop down list.  If you wish to have it coming from a specific address, you can try adding a hidden field in your form with the value of a specific e-mail address in it.  Then use it as your 'From' address.

    Please let us know if you need further assistance regarding this suggestion.