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    Paypal payment accepted but Order information is missing from order form

    Asked by kirkwwjd on November 15, 2015 at 11:32 AM

    Order came through but none of the information did. We do not have the IPN setup, once setup will this recognize and tranfor all of the order information to Paypal from our Order form?

     

    The link below should show the form:

    otherwise go to www.faesit.com

    Go to Menu Tab "God Tag" Then go to "God Tags form page" this is the Jotform I created

     

    Page URL:
    http://www.faesit.com/#!god-tag-forms-page/dwbu4

    Screenshot
    order form information accepted JotForm IPN www
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    JotForm Support

    Answered by BDAVID on November 15, 2015 at 02:34 PM

    The order information is not missing from your Order Form, in order to view the submissions, you need to select the form and click on Submissions as explained on this guide: https://www.jotform.com/help/269-How-to-view-Submissions

    I can see that information is reflected in your Order Form Submissions view. On regards of PayPal IPN, please check this guides: 

    https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    https://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal

    Let us know if you have more questions, we will be glad to assist you.