What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm sorry for the trouble caused to you.
I did check the second email alert you have added in your form and did not find any issue with that. You have configured it correctly to send submission emails to email@example.com email address. Is this a correct email address. If yes, you may like to check your spam folder to see if the emails ended up there.
I have also cleared your form cache and sent you a test submissions. Could you please let us know if your received the email notification or not?
We will wait for your response.