What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot Create a PDF Copy of My Form

    Asked by damooo on November 16, 2015 at 01:20 AM

    Hello , 

     

    With one of my forms I am not able to download it as a PDF. 

     

    Please advise, 

     

    Thanks, 

     

    Damian

    create a PDF form fillable pdf pdf form
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    JotForm Support

    Answered by Welvin on November 16, 2015 at 06:26 AM

    Hi Damian,

    Are you referring to the onsite home evaluation form? I'm getting the XML Error when creating a fillable PDF form for this form, including the two other backups/clone forms.

    I have forwarded this thread to our developers so they can check this further. If there are updates, you should know it through this thread.

    Thanks

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    Answered by damooo on November 16, 2015 at 11:45 AM
    Yes
    ...
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    Answered by victor on November 16, 2015 at 02:04 PM

    Than you for confirming this. My colleague already reported this issue to our team. They are currently working on the issue and we will inform you once we have any update.

    Sorry for this inconvenience.

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    Answered by damooo on December 08, 2015 at 01:09 AM

    Still waiting.  Thank you

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    JotForm Support

    Answered by mert on December 08, 2015 at 02:40 AM

    I tried to create a PDF copy of your form again and it seems that the problem continues. Also, the ticket is still open which means it is under investigation. When there is an update for this issue, you will be informed on this thread. Sorry for the latency.

     

    Thank you for your understanding.

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    Answered by damooo on December 30, 2015 at 02:45 AM
    hello, i am still waiting on this issue being fixed, any word yet?
    ...
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    JotForm Support

    Answered by mert on December 30, 2015 at 04:01 AM

    Hi there,

    First of all, sorry for the latency. Our developer team are still working on it and also, thank you for reporting this problem again, because we have found another issue on it. Could you please try to create fillable PDF again in couple of hours? Then, please let us know the results, so we can take further action about it.

     

    Thank you for your understanding.