What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to import Excel or CSV data into JotForm

    Asked by Bluesailor on November 16, 2015 at 03:08 AM
    If I had a CSV or excel file with the missing data could that be merged with the existing submissions? Or replace the existing submissions?
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    JotForm Support

    Answered by BJoanna on November 16, 2015 at 03:16 AM

    Yes, it is possible to import data form Excel or CSV file to your form submissions. You can do it with our import data app: http://import.jotform.io/

    Inside of this guide you can find how to do it:

    http://www.jotform.com/help/308-Import-App-Easily-import-your-Excel-or-CSV-data-into-JotForm 

     

    Hope this will help. Let us know if you need further assistance.

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    Answered by Bluesailor on November 17, 2015 at 09:38 AM

    I went to the submissions page. Down at the bottom there is a search box. I put my last name in and ran the search. It went to the page I had entered though that page did not have my name on it. Then I went back and entered my home address and it went to the correct page again. Home town, same thing. The only thing I couldn't get to work was the e-mail address. What is the connection with the IP?  There is still hope we can recover the original data. What are your thoughts?

     

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    JotForm Support

    Answered by BJoanna on November 17, 2015 at 11:22 AM

    I have checked submission of your form http://www.jotform.us/form/40732840361146 and i saw that data for Full name, Address and email fields are all missing before 2015-11-16. In original thread that you posted I saw that you have deleted those fields and added them back to your form. Unfortunately once the field is deleted form form all data associated to that field will be deleted from submission. And it is not possible to recover deleted submissions or data. When you try to delete field form your form you will get this message where is stated that you'll lose the associated data with that field.

    If you have Excel or CSV report with all data that is created before fields were deleted you can use this guide to import them to JotForm.

    http://www.jotform.com/help/308-Import-App-Easily-import-your-Excel-or-CSV-data-into-JotForm 

    Feel free to contact us if you have any other questions.