What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    phishing?

    Asked by lacey  on November 16, 2015 at 03:42 AM

    my account was locked because of phishing?

    my account
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    JotForm Support

    Answered by Welvin on November 16, 2015 at 08:01 AM

    The following form from your account is asking for a password.

    http://www.jotform.us/form/53051213319141 

    This triggered our system phishing filter to auto suspend your account. Forms that would ask for a password, especially if it's a combination of a username or email aren't allowed in Jotform. We will consider it as a phishing form which is against our Terms of Use.

    I have reactivated your account, but please delete the said field to avoid the same problem from happening.

    Thanks

  • Profile Image

    Answered by Jake  on November 16, 2015 at 08:18 AM
    @Welvin, you just reactivated the form even though it still violates the PHISHING CLAUSE. Is it now allowed in JotForm to collect credit card ccv numbers? http://www.jotform.com/answers/705337-phishing#1
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    JotForm Support

    Answered by Welvin on November 16, 2015 at 09:27 AM

    No, it's not allowed. I have reactivated the account, but I told Lacey to delete the password field.

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on November 16, 2015 at 09:28 AM

    I just deleted the password as well as the credit card fields.

    Thanks