nao consigo efetuar o pagamento

  • Profile Image
    futuravix
    Asked on November 16, 2015 at 05:05 AM

    esta dando esse erro na hora de inserir o meu cartão de credito para pagamento

     

    Unable to switch subscription. Your card was declined.
    To update your billing details please click the button below.

     

    aguardo retorno

  • Profile Image
    Charlie
    Answered on November 16, 2015 at 08:56 AM

    Have you tried following this guide on how to upgrade to a subscription plan: http://www.jotform.com/help/331-How-to-upgrade-my-account

    Make sure you are logged in to your account. Let us know if it still does not work.