What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    nao consigo efetuar o pagamento

    Asked by futuravix on November 16, 2015 at 05:05 AM

    esta dando esse erro na hora de inserir o meu cartão de credito para pagamento

     

    Unable to switch subscription. Your card was declined.
    To update your billing details please click the button below.

     

    aguardo retorno

    style size font card
  • Profile Image
    JotForm Support

    Answered by Charlie on November 16, 2015 at 08:56 AM

    Have you tried following this guide on how to upgrade to a subscription plan: http://www.jotform.com/help/331-How-to-upgrade-my-account

    Make sure you are logged in to your account. Let us know if it still does not work.