Why is the date field not coming through?

  • filsatan
    Asked on November 16, 2015 at 6:02 AM

    This form I created https://form.jotform.me/filsatan/new-starter-form

    Seems to work fine, BUT when received it omits the date field, which is very important. It works fine in another form https://form.jotform.me/filsatan/leaver-form , so it seems very odd. Any idea why?

     

    Many thanks

     

    Phil

    Jotform Thread 705418 Screenshot
  • Kiran Support Team Lead
    Replied on November 16, 2015 at 9:49 AM

    It looks like some editions have been on the notification email or the Date field is added after adding the notification which may be causing the issue. You may delete the existing notification and add a new notification so that all the current fields on the form will be placed in the notification.

    Hope this information helps. Let us know if you need any further assistance. We will be happy to help.

  • filsatan
    Replied on November 17, 2015 at 1:46 AM
    Hi
    I deleted the email, then proceeded to put it back in again and it just
    keeps getting stuck at this point....
    [image: Inline images 1]
    ...
  • filsatan
    Replied on November 17, 2015 at 1:46 AM
    Don't worry, logged out and back in and all ok.
    Many thanks
    ...
  • Kiran Support Team Lead
    Replied on November 17, 2015 at 5:32 AM

    Great! Glad to see that the issue is now resolved. Please get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!!