Where is a phone number to speak to a real person about your account?

  • FarmsteadCMPF
    Asked on November 16, 2015 at 11:43 AM
  • David JotForm Support
    Replied on November 16, 2015 at 1:53 PM

    Hi,

    Though we do not currently offer phone based support, we can help you with whatever you need right here.  Let us know what we can assist you with and we will be happy to help.

  • FarmsteadCMPF
    Replied on August 29, 2018 at 3:41 PM

    I am wondering if there is a way to print PDFs of all my applications, but not every field, I am looking to just do certain fields when I print, but I dont want to lose the information entirely.


  • Richie JotForm Support
    Replied on August 29, 2018 at 5:12 PM

    To clarify, do you want to print a PDF copy of your submissions?

    You can edit your submission and remove the fields that you want to print.

    Where is a phone number to speak to a real person about your account? Image 1 Screenshot 20

    Guide:https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report

    Then download your PDF and print it.

    Please give it a try and let us know how it goes.

    Thank you.

  • FarmsteadCMPF
    Replied on August 29, 2018 at 5:55 PM

    That is exactly what I tried. I wanted to delete a few fields so I could print a copy, but NOT delete them permanently. So I tested it with one field and it DID delete it permanantely. 


    I want to print PDF copies of my submissions, but not all fields, just select field, but I do not want to lose the other fields entirely off of the original submissions and datbase.

  • David JotForm Support Manager
    Replied on August 29, 2018 at 8:48 PM

    To reinstate the PDF layout, simply click on the "Reset" button, so the deleted fields will be restored: https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report

    1535589607reset Screenshot 10 

    Now, if you want to download the PDF submission, but hide some fields, you can simply hide them by unchecking them from the list, example:

    1535589919removefields Screenshot 21

    Once you download the submission, and you can make sure to mark/check again the hidden fields.