Unable to load transferred form

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    Kristen Seibert
    Asked on November 16, 2015 at 12:55 PM
    Unfortunately I cannot get the Calling21
    application form to load by web link or to function as embedded code.
    Please advise.
    Thank you,
    *Kristen Dowdy Seibert*
    *Executive Assistant, Clergy Excellence*
    804-521-1126 or 800-768-6040, ext. 126
    FAX: 804-521-1176
  • Profile Image
    Ben
    Answered on November 16, 2015 at 01:02 PM

    I presume that you are referencing this form: http://www.jotform.us/form/52746150338152

    This form is at this time under cfcevirginia account and seems to be working properly, which leads me to believe that you might have used the Custom URL option earlier on, which was using the old username to show the form.

    If that is true, then you would need to change your custom URL to a new one, which you can do by following the steps here: How to create a Custom URL of a form?

    - The direct URL should however work properly (the url at the top of my reply).

    Please do let us know how it goes.