What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by TanenbaumCHAT on November 16, 2015 at 01:20 PM


    I would like to have people buy tickets using JOTFORM and PAYPAL and upon their payment for them to receive a play ticker in their email.

    What is the best way to do that?

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    JotForm Support

    Answered by BJoanna on November 16, 2015 at 03:41 PM

    If I understood you correctly you want that your users receive email with a play ticket when payment process is successfully completed by PayPal.

    You can achieve that by creating Autoresponder: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    When you use the PayPal option within your form, after the user completed the filling process and hits submit it will be redirected to the PayPal login in order to proceed with the payment, once the payment process is successfully completed by PayPal the user will be redirected to the thank you page and will receive the mail Autoresponder. If the payment is incomplete, emails will not be sent.

    Hope this will help. Let us know if you need further assistance.