One question on form is not coming thru on email.

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    bulktv
    Asked on November 16, 2015 at 04:25 PM

    Hi, I have only one form on JotForm.

    It is a job application.

    One of the required fields (Minimum Salary Requirement*) - the answer to this question is not showing up when the form is completed and emailed to me.

     

    Please advise.

    Thanks.

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    Jeanette
    Answered on November 16, 2015 at 08:33 PM

    The question was not submitted as it's not in the email notification, all you need to do is to delete and re-do it, here is how:

    http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

     

     

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    bulktv
    Answered on November 17, 2015 at 08:19 AM

    Thanks Jeanette, I guess each time you revise the form you have to revise the email notification.

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    Ben
    Answered on November 17, 2015 at 11:00 AM

    Actually that depends.

    If you do not make any modification to the email template (both notification and autoresponder) then you are OK. The system will update them for you.

    If you however make any kind of change within the body of the email, then our system will not make any changes to such email template to make sure that you send and receive only the info that you need.

    Now when you add new fields, you can either manually add that field to the email template or recreate the entire email template - depending on what is easier for you.

    Hope that this gives you a bit more details in regards to the steps and what happens, but please do let us know if you have any further questions and we would be happy to assist with them :)