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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    One question on form is not coming thru on email.

    Asked by bulktv on November 16, 2015 at 04:25 PM

    Hi, I have only one form on JotForm.

    It is a job application.

    One of the required fields (Minimum Salary Requirement*) - the answer to this question is not showing up when the form is completed and emailed to me.

     

    Please advise.

    Thanks.

    Page URL:
    http://www.bulktv.com/sales-account-executive.html

    email JotForm job application thanks one form
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on November 16, 2015 at 08:33 PM

    The question was not submitted as it's not in the email notification, all you need to do is to delete and re-do it, here is how:

    http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

     

     

  • Profile Image

    Answered by bulktv on November 17, 2015 at 08:19 AM

    Thanks Jeanette, I guess each time you revise the form you have to revise the email notification.

  • Profile Image

    Answered by Ben on November 17, 2015 at 11:00 AM

    Actually that depends.

    If you do not make any modification to the email template (both notification and autoresponder) then you are OK. The system will update them for you.

    If you however make any kind of change within the body of the email, then our system will not make any changes to such email template to make sure that you send and receive only the info that you need.

    Now when you add new fields, you can either manually add that field to the email template or recreate the entire email template - depending on what is easier for you.

    Hope that this gives you a bit more details in regards to the steps and what happens, but please do let us know if you have any further questions and we would be happy to assist with them :)