Form is not aligned properly when viewed on an iPhone

  • cre8ivemommy
    Asked on November 16, 2015 at 4:45 PM

    Hi,

    My form shows up correctly on the desktop and iPad but not on the iPhone. The alignment is too far to the right. 

     

     

    Thanks.

    Jotform Thread 705872 Screenshot
  • David JotForm Support Manager
    Replied on November 16, 2015 at 8:57 PM

    The forms shows correctly on Iphone 6:

    Form is not aligned properly when viewed on an iPhone Image 1 Screenshot 20

    What Iphone do you have? So, we can try to replicate the issue in the same type. Please make sure also to have the responsive features enabled: http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive

    Let us know if you need more help, we will be glad to assist you.

  • cre8ivemommy
    Replied on November 17, 2015 at 2:59 PM

    I have an iPhone 6. The responsive features have been activated. 

    I have also checked on an iPhone 6S and it is off as well. 

  • jonathan
    Replied on November 17, 2015 at 5:09 PM

    Can you please try adding the Mobile Responsive widget to your jotform http://www.jotform.us/form/53127925120145

    Form is not aligned properly when viewed on an iPhone Image 1 Screenshot 20

     

    Save the form, and then check again in your mobile browser.

    Please let us know if this did not make any difference.

    Thanks.

  • cre8ivemommy
    Replied on November 18, 2015 at 5:17 PM

    I've added the mobile responsive widget and it is still not aligned correctly. 

     

  • jonathan
    Replied on November 18, 2015 at 6:43 PM

    I made the adjustment on your jotform http://www.jotform.us/form/53127925120145 

    by adding this CSS codes

            margin-left:0px !important;

    Form is not aligned properly when viewed on an iPhone Image 1 Screenshot 30

     

    When checked again the embedded form on your website using iPhone browser it now seems to be fully left aligned.

    Form is not aligned properly when viewed on an iPhone Image 2 Screenshot 41

    Let us know if still not working on your end.