What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Free account types can receive up to 10 Payment submissions. Once you reach that limit your forms will be disabled. In that case you have two options.
First option is to upgrade your account to any of the paid plans to get higher limits and to enable your forms immediately. You can find more about different account type on our pricing page.
Second option, if you don't want to upgrade, you have to wait until your submissions counter resets to zero which will be on every first day of the following month for free accounts.
Hope this will help. Let us know if you need further assistance.