My form is not showing up after embedding in Wordpress 4.3.1

  • Profile Image
    skamerica
    Asked on November 17, 2015 at 03:36 AM

    I am using Genesis framework, education pro theme and you can find the development site at http://sk-america.com/mixology/ you can see that I had to embed the source code to get the contact form to appear in the sidebar on pages such as: http://sk-america.com/mixology/university-of-mixology/ the issue with that is I did not expect to have the ".........." borders around each of the components of the form.

    When I use the embed code: <script src="https://form.jotform.com/jsform/53195942875974" type="text/javascript"></script> on the http://sk-america.com/mixology/contact-us/ page it does not appear.

    I am getting extremely frustrated. I have tried lightbox, iframe, and the wordpress.org embed and it does not show up. 

    Please help.

    Steve

  • Profile Image
    Welvin
    Answered on November 17, 2015 at 09:23 AM

    Hi Steve,

    Your forms are showing up to my end. Here's a screenshot:

     

    You have embedded the forms using our default method. Is everything good now? Let us know.

    Thanks

  • Profile Image
    skamerica
    Answered on November 17, 2015 at 07:05 PM

    Yes as I mentioned in my answer to my own question, the forms started to function after I installed the Jotform Embed Forms plugin which was a "risk" because it is untested with the latest version of wordpress.

  • Profile Image
    jonathan
    Answered on November 17, 2015 at 11:52 PM

    Thank you for the explanation. As of now, I also was able to access/view the embedded form on your website 

     

     

    Please do let us know if there are still related issue.

    Thanks.