Conditions not working with a cloned form

  • aulo
    Asked on November 17, 2015 at 8:23 AM

    dear Sirs,

    I am struggling with a puzzling problem. I'm preparing a form to handle the request for absence from work 

    of my staff team. The module, in its final form, will consist of several conditions that will drive user choices.

    To ensure not make mistakes, and I've duplicated the original form. However, the clone seems not to work properly.

     

    Moreover I cannot add even in the original form any additional field to the "show multiple" option.

     

    Here the links of the two forms

     

     

    Original form: https://form.jotformeu.com/53202430658348

     

    Clone         :https://form.jotformeu.com/53202788119356

     

    Grateful for your help

     

    C. Augusto Lovagnini Scher

  • Ashwin JotForm Support
    Replied on November 17, 2015 at 11:32 AM

    Hello aulo,

    I did check your form and found that you have added the conditions correctly. The issue seems to be because most of the form fields you have is actually hidden. Please check the screenshot below:

    Conditions not working with a cloned form Image 1 Screenshot 30

     

     

    Since you have manually set the form fields to be hidden, that is the reason why conditions are not working.

    I would suggest you to show the form field by clicking on the "Show Field" property and your form condition should be working form. Please check the screenshot below:

    Conditions not working with a cloned form Image 2 Screenshot 41

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!